Booking Questions

1. How do I reserve my cabin?

2. What information will I need in order to book my cabin?

3. How much do cabins cost?

4. Can I book a cabin as a single passenger?

5. I don’t want to go by myself, can CTTE Reservations Team arrange a roommate for me?

6. Do I need a passport?

7. What does the price include?

8. Are there any discounts available?

9. What is the payment schedule?

10. What is the cancellation policy?

11. Can I make changes to my reservation or transfer my cabin to another party?

12. How do I make a payment?

13. Can I go on the cruise if I’m pregnant?

14. Do I need travel insurance?


 HOW DO I RESERVE MY CABIN?

All guests booked on the 2020 Cruise to the Edge will be moved to the rescheduled 2022 sailing. Our reservations team will select the most appropriate cabin and category type on the new ship based on your booking from the 2020 sailing. Once these guests have been moved to the new sailing, if cabins are still available, we will open up sales to the General Public.

If you are not currently booked on our postponed 2020 sailing, but wish to book a cabin as soon as available, CLICK HERE to be added to our waitlist of cabins. If you have any questions before the general on sale, please contact us at reservations@CruiseToTheEdge.com. We anticipate high call volume, so we encourage you to contact us by email.

We anticipate going on sale in the later half of 2020. Stay up to date on our updates and join our mailing list today!

Please DO NOT contact Royal Caribbean Cruise Line to book this reservation as this is a charter cruise and all reservations must go through our reservation center.


WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?

Before you proceed to booking your 2022 Cruise to the Edge Reservation, make sure you have the following information for all of your guests:

  • LEGAL First and Last Name as it appears on your government issued ID (no nicknames please)
  • Date of Birth
  • Citizenship
  • Phone Number
  • Email Address
  • Any special dietary or physical needs

Please refer to the Deposits & Cancellations for further information about passenger name changes, transfers, and other pertinent information about your reservation.

If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration dates and card verification numbers as well as the billing address, phone number, and email for each card.


HOW MUCH DO CABINS COST?

Up to date, per person pricing can be found on the PRICING page of our website.


CAN I BOOK A CABIN AS A SINGLE PASSENGER?

Yes, single rates are available. Single pricing is available and is approximately 185% of the full double occupancy rate (except for all VIP cabins which are full double occupancy cost at 200%). Single occupants are still responsible for the mandatory fee supplement of $299 for merchant fees, government taxes and fees for one (1) guest.


I DON’T WANT TO GO BY MYSELF, CAN THE CTTE CRUISE TEAM ARRANGE A ROOMMATE FOR ME?

Unfortunately, we cannot be involved in any cabin matching, however, there are designated Facebook pages designed to help passengers connect with others in the same situation.

Please be advised that these pages have been set up by Cruise to the Edge fans and not by Cruise to the Edge or CTTE, LLC. Therefore, choosing to room with someone you do not know is at your own discretion and neither Cruise to the Edge, CTTE, LLC or Royal Caribbean will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both onboard or during the reservation and payment process) will be subject to the same terms and conditions as any other cabin and the main passenger on the reservation will be held responsible.

If you are looking for a cabin mate for CTTE 2022, CLICK HERE.


DO I NEED A PASSPORT?

We STRONGLY recommend all guests travel with a valid passport, or one of the new Passport Cards. Although a passport is not necessary for US Citizens, proof of citizenship and valid photo ID is required for everyone sailing aboard Cruise to the Edge.*

If you are a U.S. Citizen and do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required. 

Please understand that this is a U.S. Customs requirement and is not in the hands of those at Royal Caribbean or Cruise to the Edge. Passengers without the proper documentation will not be permitted onboard and no refunds will be issued in these circumstances. NO EXCEPTIONS.

*Please remember that this allowance could change at any time by CBP and all guests would need to comply.


WHAT DOES THE PRICE INCLUDE?

Your Cruise to the Edge Reservation includes the following:

        • Roundtrip, 5-night Cruise to the Edge sailing from Ft. Lauderdale, Florida on Royal Caribbean’s incredible Navigator of the Seas!
      • Two exciting ports of call – The Private Isle of Labadee and Puerto Plata, Dominican Republic.
      • Assigned seating for select concerts in the main theatre as well as general seating/open seating to the additional concerts on board.
      • Photo Experiences with MOST (not all) artists and bands. Our professional photographers will capture these images and they will be available for download free of charge 2-3 weeks after sailing at www.vipcruisephotos.com.**
      • All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
      • Complimentary Access to the Fitness Center, Pools, Jacuzzis, Decks/Deck Chairs, Casino, Disco/Night Club & More!
      • Incredible Concerts, Events & Activities . . . the action never stops! Details to follow soon.

**Due to possible new restrictions, Photo Experience will only take place if deemed safe to do so.

  • All base cabin fares include:All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc.), use of the ship’s pools, health and fitness centers.  PLEASE NOTE STANDARD ONBOARD GRATUITIES ARE INCLUDED IN YOUR CABIN FARE.*Your base cruise fare does not include a mandatory fee supplement of $299 per person for merchant fees, government taxes and fees. These will be automatically added to your reservation during booking.

    Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, room service, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, Travel Insurance, or any other items of a personal nature.


    ARE THERE ANY DISCOUNTS AVAILABLE?

    At this time, there are no discounts available for the 2022 Cruise to the Edge.


    WHAT IS THE PAYMENT SCHEDULE?

    Rates as described on the PRICING page of our Cruise to the Edge website, are per person based on double occupancy or as per the number of guests booked in the cabin. All deposits are based on a minimum of two (2) guests per cabin. CLICK HERE for the full payment schedule.


    WHAT IS THE CANCELLATION POLICY?

    Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.

    ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERRABLE.

    If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: 
There will be no refunds given.

    If you need to cancel, please follow the steps below:

    The date the form is received will be the date of cancellation. No exceptions will be made and this process must be followed (unless the cancellation is done by CTTE, LLC for failure to pay or other reason(s) within our discretion).

    Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean Cruise Line, whether in its passenger contract terms or elsewhere. All rights granted to passengers in the Royal Caribbean Cruise Line contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.

    NO-SHOWS

    There will no refunds given for those who do not show up on time, unused tickets, or after the Cruise has occurred.

    Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the Royal Caribbean Cruise Ticket Contract relating to the payment or refund of cruise fare and cancellations by passengers are superseded by these Terms & Conditions, and shall not be applicable.

     


    CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?

    Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed. Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD. All new passengers are required to complete and agree to the Reservation Terms & Conditions before the change will be accepted.

    IMPORTANT NOTE: Not all cabins can accommodate 3 and/or 4 guests. Cabins that hold more than two passengers are limited and we cannot guarantee that additional guests can be added to your cabin at a later date. Triple and quad occupancy cabins will only be assigned to those with more than 2 passengers in the cabin at the time of booking. Guests that plan to add additional guests, may attempt to do so, but are not guaranteed their stateroom will accommodate the new occupancy after the original booking date. This may require a change of cabin location or an upgrade of category, but this is also subject to availability.

    In addition, if a guest is purchasing a VIP Cabin, VIP credentials are capacity controlled and therefore guests may not be able to be added to VIP cabins at a later date.

    No transfer or change of a reservation to a NEW passenger shall be made without CTTE’s prior written approval, to be given or withheld in CTTE’s sole discretion. Subject to the preceding sentence, under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin, or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation, cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless CTTE from and against any damages, losses and claims suffered by CTTE as a result of a violation by Primary passenger, or any other passenger listed on the reservation, of this paragraph. If a Primary or other passenger wishes to transfer the reservation, cabin or berth to a NEW passenger, the Primary passenger shall send a request in writing using our “Reservation Change Request Form” for approval of this transfer to CTTE, along with (i) the reason for the requested transfer and a statement that the transfer will not violate this paragraph, (ii) the NEW passenger name, and (iii) a completed acceptance of and agreement to these Terms and Conditions from the NEW passenger. If the request is approved by CTTE, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by CTTE or, in CTTE’s sole discretion, removed by CTTE from the Cruise at any port, at such NEW passenger’s sole cost.

    ALL GUESTS BOOKED BEFORE JUNE 30, 2020 (FROM POSTPONED 2020 SAILING):

    • Through March 25, 2022
      All cabin transfers and name changes will be complimentary through Friday, March 25, 2022 for all guests originally booked on the 2020 Cruise to the Edge.
    • March 26, 2022 – April 25, 2022
      No changes will be allowed.

    ALL GUESTS BOOKED AFTER SEPTEMBER 1, 2020:

    • Through May 18, 2021
      Each cabin will be entitled to one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers, upon request in writing to Cruise to the Edge. Any additional changes through May 18, 2021 will be assessed a $50 fee for each occurrence.
    • May 19, 2021 – August 16, 2021
      Any changes made to a reservation between May 19, 2021 – August 16, 2021, including but not limited to, the addition of any guest not currently listed on the reservation are $100 per change.
    • August 17, 2021 – November 15, 2021
      Any changes made to a reservation between August 17, 2021 – November 15, 2021 including but not limited to, the addition of any guest not currently listed on the reservation are $150 per change.
    • November 16, 2021 – March 25, 2022
      Any changes made to a reservation between November 16,  2021 – March 25, 2022 including but not limited to, the addition of any guest not currently listed on the reservation are $250 per change.
    • March 26, 2022 – April 25, 2022
      No changes will be allowed.

    All reservation changes (name changes and transfers) must be submitted in writing by the Primary passenger using our “Reservation Change Request Form.” Change forms must be submitted by 5:30 pm Eastern Time by the above deadline dates. To request a form, please email CTTE at reservations@cruisetotheedge.com. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. Once the change has been approved, all applicable fees will be due within 24 hours. Failure to pay within that 24-hour period will result in a denial of the change request. No exceptions will be made.


    HOW DO I MAKE A PAYMENT?

    We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. You can make a payment at any time by either calling us at (855) 330-2883 or by using the “PAYMENT LINK” located in your confirmation emails. A payment reminder email with payment link will be sent approximately two (2) weeks before due date.


    CAN I GO ON THE CRUISE IF I’M PREGNANT?

    Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel.  Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed to sail. Royal Caribbean reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.


    DO I NEED TRAVEL INSURANCE?

    ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!

    As stated in the Terms and Conditions, due to the nature of this event, all payments and deposits for Cruise to the Edge are NON-REFUNDABLE AND NON-TRANSFERRABLE and therefore, we highly recommend Travel Insurance.

    Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through CTTE, LLC or the CRUISE TO THE EDGE Reservations team. It is up to each guest to research and decide on a 3rd party vendor of his or her choice for insurance if they choose to do so. CTTE, LLC and CRUISE TO THE EDGE are not responsible for any losses, medical expenses accrued during travel and/or any and all deposits, due to lack of travel insurance.  Not all travel insurance is the same, and you should carefully investigate to determine what situations are covered, and how they are covered, in each policy you may be offered.

    For a full explanation of Travel Insurance, Click Here.