YOU MUST BE AT LEAST 13 YEARS OF AGE OR OLDER TO PROVIDE ANY OF YOUR PERSONAL INFORMATION TO OTBLUE.COM OR OTHER WEBSITES OF CTTE. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT PERMITTED TO PROVIDE ANY OF YOUR PERSONAL INFORMATION TO OTBLUE.COM OR OTHER WEBSITES OF CTTE.
Information We Collect:
Non-Personally Identifiable Information:
For further information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.
Personally Identifiable Information:
Personal information consists of information that enables us to identify you – for example, your name, address, phone number, and e-mail address — as well as other information you may provide us within areas such as your opinions and preferences regarding content and services of the Website.
We may ask for your personal information in situations that include, but are not limited to the following: (i) in connection with your signing up or registering on the Website to receive certain information or newsletters from us, or to be included in certain affinity groups, (ii) to receive access to certain aspects of the Website, (iii) if you wish to participate in surveys or information requests from the Website, (iv) to help customize the Website to your preferences, and (v) in connection with a purchase you make via the Website – such as signing up to be a passenger on a cruise we sponsor — in order to process, service and deliver your order (in which case we may also ask for your credit card number). If you are between 13 and 18 years of age, do not make any purchase via the Website unless you have the permission of your parent or guardian to do so.
Sharing your personal information with our Website is strictly voluntary, and you may use and benefit from our Website without providing such information. In order to benefit from certain pages of our Website, however – for example, to receive newsletters or production information from us, to sign up for our loyalty program, or to participate in surveys or polls – you may be prompted to provide certain personal information. You are not required to provide us with this information, but if you choose not to provide such personal information when we request it, we may not be able to provide you with the particular service, purchase, information or benefits that require such disclosure. You will not be able to sign up to be a passenger on any of the cruises we offer without disclosing certain personal information we request, such as, but not limited to, name, address, e-mail address, citizenship, date of birth, payment information (which can include a credit card), and preferences relating to the cruise (such as cabin preference and roommate).
When corresponding with you via e-mail, we may use a variety of technologies, such as, but not limited to, “pixel tags”, “clear gifs” or “web beacons”, to let us know, among other things, whether you received and opened our e-mail. The clear gif included in the e-mail may establish a cookie on your system that further allows us to tailor information to fit your personal interests.
When you access our website or communicate with us through a mobile device, we may receive and collect or store a unique identification number associated with your device, mobile carrier, device type and manufacturer, and phone number. We may use or work with third parties including our third-party business partners or service providers who use mobile storage development kits (“SDK”). An SDK is a computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services and functionality to be implemented. A mobile SDK is in effect a mobile version of a “pixel tag” or “beacon”. We may use these technologies, to, for example, collect information to help us analyze how you interact with our content and services.
Please note that if you use a mobile device, social media account, or location enabled products and/or services to access our website or contact us, you may be sending us information such as GPS data which reveals your actual location.
Providing Information For Others
If you make reservations for others on your booking, all of the guests who are included on your booking may be able to access the personal data of the other guests on the reservation. Nevertheless, they will not be able to modify or cancel your reservation.
Information We Receive from Social Networking Sites or Other Third Parties
When you interact with our Website through various social media, such as when you login through Facebook, or share our content on Facebook, Twitter, Pinterest, Instagram or other sites, we may receive information from the social network including your profile information, profile picture, profile name, user ID associated with your social media account, country and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network, and we will not post information about you on third party social media sites without your consent. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Website.
We may also collect information about you from other third parties, for example, tour operators, data aggregators, and our partners.
We may also collect information about you that is publicly available. This information may be combined with the information we collect from you directly as discussed above. We use this information to better understand the demographics of our customers, to connect with you on social networks, and improve our websites and our customer experience.
If You Send Us Unsolicited Information:
Sharing Your Information:
CTTE will not trade, disclose, sell or share such personally identifiable information for use by any third parties unless we have informed you in advance and given you time to object, been authorized by you, or are required by law to do so. The term “third parties” does not include any subsidiaries or affiliates of CTTE, service providers (including payment processors), operators of vessels used by CTTE for cruises, or vendors acting on CTTE’s behalf or travel agents or the purchaser of substantially all of the assets of CTTE or a subsidiary or affiliate of CTTE. Our policy is to require that third parties keep that information confidential. We reserve the right to disclose personally identifiable information, without notice, if we believe that such action is necessary to defend and protect the rights or property of CTTE and its family of websites or to protect the personal safety of users of CTTE, its websites or the public. Your credit card number is used to process your request for products or services and will be shared only with third parties that are involved with the transaction; it will not be shared with third parties that are not involved with the transaction.
How We Use Your Personal Information:
We use the information that you share with us for these purposes:
- To provide the products, services or membership benefits you request
- To improve the content of our site and enhance your cruise planning experience
- To take and process your cruise bookings
- To ensure proper billing
- To measure consumer demand or interest in various offerings
- For marketing and promotional purposes, including to provide you with information about products and services offered by CTTE, Cruise to the Edge and its subsidiaries and affiliates, including, but not limited to, future cruises.
Our websites often provide links to resources that we believe may be useful. These links will lead you to websites operated by third parties that operate under different privacy policies for which we have no responsibility. We encourage you to review those privacy policies, as we have no control over the use of information you may submit to those third parties.
Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies, and we have no responsibility for such websites.
If you are located in the European Union:
If you reside in the EU, before we can collect personal information and data from you, we must obtain clear and affirmative consent from you to do so, in the manner set forth on our site. You will not be able to provide us with any personal information, or sign up for a cruise, in the absence of such consent.
In addition, you are entitled to the following rights in respect of personal information that we hold:
- Right of Access. The right to obtain access to your personal information.
- Right to Rectification: The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
- Right to Erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
- Right to Restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
- Right to Object. The right to object to us processing personal information relating to you.
- Right to Port. The right to obtain certain personal information from us in a format that can be transferred electronically to a third party.
- Right to be Informed. The right to be informed about the personal information being processed.
In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. For further information on how to exercise those rights, you may contact us at firstname.lastname@example.org.
The procedure for exercising your data subject rights is available at the EU GDPR Request Form Page.
You also have the right to lodge a complaint with the relevant data protection regulator.
We retain your personal data for as long as we have a relationship with you, and such relationship includes your request to receive marketing or other promotional materials from us or membership in our loyalty programs. When deciding how long to keep your personal data after our relationship with you has ended, we take into account our legal obligations, including requirements of regulators and governmental agencies that have authority over us. We may also retain records to investigate or defend against potential legal claims.
We will delete your personal data when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
International Data Transfers:
We are headquartered in the United States and do not currently transfer, store, or possess your personal data in other countries. If at any point in the future your personal data is transferred by us to, stored and processed in various countries, including those that are not regarded as ensuring an adequate level of protection for personal data under European Union law or by the European Commission, we will put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected.
Under California Civil Code Section 1798.83, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal data, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above data, please contact us by email at email@example.com or write us at: CTTE 1309 Coffeen Ave. Set. 145, Sheridan, Wyoming 82801, Attn: Privacy Department. We will respond to such requests for data access within 30 days following receipt at the email or mailing address stated above. Please note that we are only required to respond to each customer once per calendar year.
Additionally, California law requires that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. We do not currently alter our practices when a Do Not Track signal is received. To learn about Do Not Track and for information about how to opt out of receiving targeted advertising, please visit www.aboutads.info/choices.
Compliance With Children’s Online Privacy Protection Act:
CTTE does not knowingly collect or solicit personally identifiable information from or about children under 13 except as permitted by law or with the permission of such child’s parent or guardian. A parent or guardian may be asked to provide a minimum of identifying information about children booked for our cruises, but we do not share or disclose this information except as may be required for the cruise (e.g., passenger lists, customs requirements, special provisions necessary, etc.). If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe that CTTE. has any improper information from or about anyone under 13, please contact us at:
1309 Coffeen Ave. Set. 145
Sheridan, Wyoming 82801
How We Protect Your Information:
Security for all personally identifiable information is extremely important to us. To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to try to safeguard and secure the information we collect online. We also require that third parties with whom we share personal information use commercially reasonable procedures to safeguard and secure the information we share. Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or from our online products and services, and you do so at your own risk. We will have no liability for disclosure of personal information you submit to us due to errors in transmission, unauthorized acts of third parties or through the use of third-party cookies, programs, routines, viruses or other devices on your computer, our computers or servers, or any other computer. Upon receipt of your transmission, we strive to ensure the security of that information in our systems.
1309 Coffeen Ave. Set. 145
Sheridan, Wyoming 82801
This document was last updated on July 9, 2020