FAQ

  • BOOKING QUESTIONS
  • TRAVEL QUESTIONS
  • ONBOARD QUESTIONS
  • HEALTH & SAFETY
BOOKING QUESTIONS
HOW DO I RESERVE MY CABIN?

We are still finalizing some last-minute details, but plan to open reservations as follows:

CTTE 2024 Alumni Guests: Tuesday - April 30, 2024 @ 2 pm Eastern

All Alumni Guests: Thursday - May 2, 2024 @ 2 pm Eastern

General On Sale: Tuesday - May 8, 2024 @ 2 pm Eastern

Alumni will receive email instructions in the coming days. If you have never sailed with us be sure to join our mailing list by CLICKING HERE to ensure you receive the most up to date information and updates.

WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?

Before you proceed to booking, make sure you have the following information for all of your guests:

  • First and Last Name as it appears on your government issued ID (no nicknames please)
  • Date of Birth
  • Citizenship
  • Phone Number
  • Email Address
  • Any special dietary or physical needs
  • NCL Latitudes Number (if applicable)

Please refer to the Changes page for further information about passenger name changes, transfers, and other pertinent information about your reservation.

If you are paying with multiple credit cards, you will need all the credit card numbers complete with expiration date and card verification number as well as the billing address, phone number, and email for each card.

NCL Latitudes Number

This year we will be asking those who have sailed with NCL previously to enter their NCL Latitudes Number during the booking process. This is something that NCL requires in order to streamline the online check-in process for the 2025 Cruise to the Edge. If you have sailed NCL previously, please be prepared with your Latitudes Number.


If you do not know your Latitudes Number, use the instructions below:

HOW TO FIND YOUR LATITUDES NUMBER


If you have sailed aboard NCL, but do not know your Latitudes Number, please either login to your NCL Account by clicking on the MY NCL tab or contact NCL toll-free at 1 (866) 625-1160 to retrieve your number.


YOU WILL ONLY NEED TO CONTACT NCL IF YOU HAVE SAILED WITH THEM PREVIOUSLY AND DO NOT KNOW YOUR LATITUDES NUMBER.


If you have NEVER sailed aboard NCL (Norwegian Cruise Line), you will not have an NCL Latitudes Number. However, once we send your booking to NCL, they will create a Latitudes Number for you at that time. This will occur roughly 30 days before sailing.

HOW MUCH DO CABINS COST?

Up to date pricing per person can be found on the PRICING page of our website.

CAN I BOOK A CABIN AS A SINGLE PASSENGER?

Yes. All cabins are priced at a minimum double occupancy rate and guests booking a VIP Stateroom as a single occupancy will be responsible for the full double occupancy rate for their reservation. However, Non-VIP Staterooms will receive a small discount off the second cruise fare when booking as a single occupancy. This discount is reflected in the pricing listed on the PRICING page of our website. Single occupancy reservations will only be charged one (1) Mandatory Fee Supplement ($375 per person for all Interior, Oceanview, Balcony, and Club Balcony Staterooms/$395 per person for all Penthouse and Haven Suites) for merchant fees, government taxes, and fees.

Single pricing can be found on the PRICING page of our website.

I DON’T WANT TO GO BY MYSELF, CAN THE CRUISE TO THE EDGE TEAM ARRANGE A ROOMMATE FOR ME?

Unfortunately, we cannot be involved in any cabin matching, however, there is a designated Facebook Page designed to help passengers connect with others in the same situation.

Please be advised that these pages have been set up by Cruise to the Edge fans and not by CTTE, LLC. Therefore, choosing to room with someone you do not know is at your own discretion and neither CTTE, LLC nor Norwegian Cruise Line (NCL) will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.

DO I NEED A PASSPORT?

Having proper documents is your responsibility and should you be denied boarding or entry for any reason, there will be no refunds. Be sure you are prepared.

All Non-U.S. Citizens are required to travel with a Passport, as well as any other Visas or travel documents required by your departing and/or returning country. 

Although a passport is not necessary at this time for U.S. Citizens, proof of citizenship is required for everyone sailing aboard Cruise to the Edge. We STRONGLY recommend all guests travel with a valid Passport, or a Passport Card. If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required

Please understand that this is a U.S. Customs requirement and is not in the hands of those at NCL or Cruise to the Edge. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.

*These requirements could be changed at any time by the U.S. Government and CBP and all guests would need to comply.

ARE THERE ANY DISCOUNTS AVAILABLE?

In an effort to reduce costs even further for our Cruise to the Edge Alumni, we will offer a Paid in Full Discount to any guest who has sailed on ANY of our CTTE cruises in the past as well as books AND pays the required deposit before the alumni booking period has ended.

Available only for Alumni guests that book for the 2025 Cruise to the Edge during the Alumni Booking Period. Guests that choose to Pay In Full will receive a 2% discount on the base fare only. Not available for any other guests or bookings, without exception. This discount cannot be combined with any other discount or offer. While this payment plan and discount is offered during the Alumni Booking Period, it is capacity controlled and the offer may expire before the Alumni Booking Period ends (11:59 am on Monday, May 6, 2024).

*The Fine Print - Discount is applicable to base cruise rates only and is not offered on the Mandatory Fee Supplement ($375 per person for all Interior, Oceanview, Balcony, and Club Balcony Staterooms/$395 per person for all Penthouse and Haven Suites) for merchant fees, government taxes, and fees. The Paid in Full Discount is only valid during the alumni booking period and expires on Monday, May 6, 2024 at 11:59 pm Eastern or until capacity is reached. Once the discount is expired, it will no longer be available and will not be reinstated for any booking. The entire cabin must be paid in full to receive this discount. If payment is not received on or before Friday - June 7, 2024 at 5:00 pm Eastern, the 2% discount will automatically be removed from the booking and the reservation will convert to the 4 Payment Plan.

WHAT IS THE PAYMENT SCHEDULE?

Rates as described on the PRICING page of Cruise to the Edge website, are per person based on double occupancy or as per the number of guests booked in the cabin. All deposits are based on a minimum of two (2) guests per cabin. 


For our Payment Plan options and payment schedule - Click Here


WHAT IS THE CANCELLATION/ NO SHOW POLICY?

Due to the unique nature of our event, we have a very strict “NO REFUND/CANCELLATION” policy. No refunds will be issued, unless due primarily to the fault of CTTE, LLC. Therefore, we HIGHLY recommend that passengers consider purchasing travel insurance. 


For our cancellation, changes, and no show policy - Click Here


WHAT DOES THE PRICE INCLUDE?

A full description of what is included in your Cruise to the Edge reservation can be found by CLICKING HERE.


CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?

Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger (first guest listed) and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.

Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD.  All new passengers are required to complete and return Terms & Conditions before the change will be accepted.

Click here for full details on how to make changes to your reservation.

HOW DO I MAKE A PAYMENT?

We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. We will send payment reminders about two (2) weeks prior to due date. You can make a payment at any time by either calling us at (855) 330-2883 or by using the “PAYMENT LINK” located in your confirmation emails.

Payments will show as "SEAPLANNERS" on your billing statement.

CAN I GO ON THE CRUISE IF I’M PREGNANT?

Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel.  Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed to sail. NCL reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.

ARE THERE ANY AGE REQUIREMENTS?

Infants must be at least 6 months old at the time of sailing.

Guests under the age of 21 must be traveling with a parent or responsible adult AND must be booked in the same stateroom or a connecting cabin.

Guests under the age of 21, traveling with a guardian 21 years or older, (who is not a parent, grandparent or court-appointed legal guardian), MUST bring an original signed letter from the absent parent/legal guardian authorizing the minor to travel with the appointed guardian. This will expedite processing by the Department of Homeland Security.

Please note that a notarized letter to this effect is highly suggested. In addition, the NCL Parent/Guardian Consent & Release Form must be filled out and presented at the pier during embarkation with the required identification (a copy of both parents/legal guardians driver’s license or other government issued identification).

Please note that adult guests are responsible for the safety and behavior of their minor guests.

Guest ages will be verified at embarkation. Guests not conforming to the requirements set forth herein will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.


DO I NEED TRAVEL INSURANCE?

YES! Travel Insurance is not included in your reservation. For most people, a vacation is their third largest investment after a home and car. You don’t question the need for homeowner’s and auto insurance, so why do you think you don’t need travel insurance? You may want to take another look. 

ALL DEPOSITS AND PAYMENTS ARE UNDER FULL PENALTY - PROTECT YOUR TRAVEL INVESTMENT!

Due to the nature of this event, all deposits and payments for CTTE are NON-REFUNDABLE AND NON-TRANSFERABLE. Therefore, we highly recommend guests purchase TRAVEL INSURANCE.


Travel insurance is NOT included in your reservation. The purchase of travel insurance is at the discretion of and the sole responsibility of each guest sailing and is NOT offered through CTTE.  It is up to each guest to research and decide whether to purchase travel insurance or not, and to decide on a 3rd party vendor of his or her choice for insurance if they choose to do so. CTTE is not responsible for any losses, medical expenses accrued during travel, and/or any and all deposits, due to lack of travel insurance. Not all travel insurance is the same, and you should carefully investigate to determine what situations are covered, and how they are covered, in each policy you may be offered.  For maximum coverage, we recommend that you consider third party policies with “Cancel for Any Reason” coverage. CTTE makes no representation or warranties as to what travel insurance will or will not cover. Please note that some insurers require that travel insurance policies must be purchased within 14 days of your initial Cruise deposit.

TRAVEL QUESTIONS
WHAT TIME DO WE DEPART FROM MIAMI?

ALL passengers are required to be on board NO LATER than 2:00 pm as we will sail at 4:00 pm.

NO EXCEPTIONS will be made for passengers that arrive after 2:00 pm.

WHAT TIME SHOULD I ARRIVE AT THE PIER ON APRIL 4TH?

For those of you that love crowds, enjoy standing in the hot Florida sun and humidity, prefer to be annoyed by the person behind you that continues to fling his sweat onto you and step on the back of your sandal, arrive at Port Miami early on April 4th, so you are nice and annoyed by the time you are actually scheduled to check-in.

For those that would prefer to get to the pier, check in relatively quickly in an air-conditioned building, and then quickly proceed onto the ship for a cocktail, please arrive at your designated embarkation time, which you will select during the online check-in process.

ALL passengers are required to be on board NO LATER than 2:00 pm as we will sail at 4:00 pm. 

NO EXCEPTIONS will be made for passengers that arrive after 2:00 pm.

WHAT TIME DO WE ARRIVE BACK IN MIAMI?

The ship returns to Miami on Wednesday, April 9th, 2025 at 7:00 am.

Disembarkation will continue until all passengers have cleared customs and debarked.

However, if you are departing on the same day your cruise arrives, we suggest that you schedule your departure flights as follows:

  • Miami (MIA): Depart no earlier than 12:00 pm.
  • Ft. Lauderdale (FLL): Depart no earlier than 1:00 pm.

WHAT DOCUMENTS WILL I NEED FOR EMBARKATION?

You will need to print and/or bring your E-Docs (an electronic version of your boarding pass). These will be available online around 21 days before sailing as well as Proof of Citizenship, usually a passport as it is easiest and then best means for traveling international on a cruise.

CLICK HERE for a complete list of the other types of travel documentation that is and is NOT acceptable for cruise travel.

Please keep in mind that the first AND last name on your cruise E-Docs and your Passport or Government Issued Photo Identification MUST be an identical match. Therefore, for those not traveling with a PASSPORT, in the event of a marriage, divorce, etc. additional documents may be needed (ie: marriage certificate).


IMPORTANT TRAVEL UPDATE:

DOMESTIC AIRLINE TRAVEL ID REQUIREMENTS FOR U.S. CITIZENS:

Beginning May 7, 2025, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license or another acceptable form of ID to fly within the United States. REAL ID compliant cards are generally marked with a star located in the upper portion of the card. If you’re not sure, contact your state driver’s license agency on how to obtain a REAL ID compliant card.


For more information on REAL ID and Air Travel, click HERE.


WHAT SHOULD I PACK?

April temperatures in the Caribbean range from an average low of 73-degrees to an average high of 83-degrees. It is suggested that you pack lightweight, “resort casual” clothing — a few swimsuits, flip-flops, sandals or deck shoes for around the pool area, sneakers, walking shoes or hiking boots for shore trips, etc. If you like to exercise or participate in sports, bring any fitness clothing and footwear you may need.

Some of the shows and activities will be taking place outdoors, and there is always the chance of it being windy, cool, or even a little wet. Therefore, we suggest also packing some warmer clothing and light rain gear just to be on the safe side. Also be sure to bring your cameras, batteries and chargers, and enough film or memory cards to capture the entire event. And don’t forget ear plugs for the young ones (or yourself), sunscreen and lip balm.

For most evenings, resort casual is appropriate. However, t-shirts, shorts, and/or bare feet are not permitted in the formal dining rooms after 6:00 pm. Should we have a formal night, cocktail dresses for women and suits or jacket and ties for men are typically appropriate. We’ll let you know more about all the theme days/nights as we get closer to sailing.

We recommend that you HAND-CARRY all your travel documents (passports, birth certificates, airline tickets, etc.) medications, jewelry, and any personal items that you may need in a separate carry-on bag. You should NOT put these items into checked luggage as they could become lost and prevent you from boarding the ship. Also, your luggage may take a few hours before it is delivered to your cabin.

On the last evening of your cruise your luggage will be collected for disembarkation the following morning. You may want to pack a separate overnight bag to accommodate your last evenings’ clothes and toiletries to carry off the ship with you.

WHAT SHOULD I NOT PACK?

No illegal substances, no alcohol (excluding wine and champagne) or non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited onboard Cruise to the Edge and Norwegian Cruise Line. All US and International laws pertaining to drug use should be respected and will be strictly enforced. Please refer to our Shipboard Etiquette Policy.

HOW MANY PIECES OF LUGGAGE CAN I BRING?

Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Keep in mind that airlines may charge for excess or oversize luggage. Charges incurred for excess or oversize baggage are the sole responsibility of the passenger. Each airline has a different limit on the amount of luggage they allow. Check with your air carrier for specific restrictions, such as allowance of weight and any additional charges.

Bring an overnight bag for your last night at sea. Staff will collect your bags the night before you leave the ship, and you will need an overnight bag to carry your night clothes and toiletries.

CAN I BRING MY OWN FOOD, DRINKS OR ALCOHOL ON THE SHIP?

Per NCL's policies, passengers may bring factory sealed packaged foods only. No fresh meats, cheeses, fruits, or vegetables are permitted on board.

If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.

Passengers are prohibited from bringing any non-alcoholic beverages onboard such as water, soda and juices (either as carry-on or checked luggage) with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.

In addition, passengers are prohibited from bringing any alcoholic beverages (excluding wine and champagne) or non-alcoholic beverages onboard.


Passengers may bring up to a maximum of two (2) 750 ml bottles per person of sealed wine and/or champagne on board. These bottles MUST be placed in your carry-on bag ONLY. Passengers agree and understand that bottles that are permitted on board by NCL, regardless of where they are consumed, are subject to a corkage fee of $15 per bottle, which will automatically be charged to the Passengers’ onboard account during embarkation. 

 

PLEASE NOTE: Any Passenger bringing wine onboard will have a much lengthier embarkation process. Passengers will be required to stand in line to fill out a form and declare up to a maximum of two (2) 750 ml bottles of unsealed wine or champagne per person and must agree to pay the corkage fee of $15 per bottle. Bottles are subject to confiscation by NCL for reasons including, but not limited to: (i) attempting to bring more than two (2) bottles of wine or champagne onboard; (ii) having a bottle that is unsealed or that has been tampered with; (iii) any bottle that is non-wine (other forms of liquor or beer); (iv) a bottle exceeding 750 ml; (v) any bottle found in a checked bag; (vi) a Passenger refusing to pay the above corkage.

ONBOARD QUESTIONS
WILL THE ARTISTS BE SIGNING AUTOGRAPHS/TAKING PHOTOS WITH GUESTS?

Many of our artists will be doing Photo Experiences with our guests, however, not all bands or artists will be included in these events. Our professional photographers will capture these images (guests may not use personal cameras or cell phones to to take picture) and they will be available for download free of charge about 2-3 weeks after sailing at www.vipcruisephotos.comAny autographs, additional photos or other interactions will be at each band/artist’s discretion.*


*Due to possible COVID restrictions, Photo Experiences will only take place if deemed safe to do so.

WILL THE ARTISTS BE ONBOARD FOR THE WHOLE CRUISE?

Yes. All our artists will be joining you for the full cruise and performing onboard the ship. However, there may be some cases where an artist needs to join us during the cruise or depart early due to a scheduling conflict or other family commitment.

HOW MANY SHOWS WILL THE ARTISTS PLAY?

Most bands will be playing 2 performances. Other artists will be playing at least once and some performing multiple times.

HOW WILL SEATS BE ASSIGNED AND WHEN WILL I RECEIVE MY SEAT ASSIGNMENT?

Seating for select main theatre performances will be assigned seating. Please note that NOT all shows in the theatre will be assigned. Assigned seating shows will be listed as a "Red" or "Blue" show on the concert schedule and will correspond with the Red or Blue colored laminate you receive during embarkation.

The laminate you receive during embarkation will be colored Red or Blue and your seat number will be on the back. Seating will be assigned based on the timestamp of your booking within each category and in the order listed below:

  1. Gold VIP in order of timestamp on the reservation.
  2. Silver VIP in order of timestamp on the reservation.
  3. All other stateroom categories will then be assigned based on timestamp regardless of cabin type.

During the reservation process, guests will have the opportunity to make seating requests such as same color show as friends and seating closer to the stage vs being center of theater. If you do not make any requests, the Reservation Team will assume being close to the stage is your highest priority. Please also note that requests are not a guarantee, but we will always do our best.

Please understand that once seats have been assigned, we cannot make ANY changes to seating. If you are traveling in a group, please be sure you select the same performance color during the booking process so that we can do our best to accommodate.

All other performances will be General Admission and will have first-come, first-served seating.

WHERE CAN I LEARN MORE ABOUT THE SHIP?

For more detailed information on the Norwegian Gem check out NCL's website by clicking HERE.

For a Virtual Tour of the Norwegian Gem, Click Here.

WHAT CAN WE DO WHEN GOING ASHORE?

Each port of call has multiple shore excursion options that will be available for purchase approximately 45 days prior to our sail date. 

A full list of shore excursions can be accessed below:

Puerto Plata, Dominican Republic - CLICK HERE.*

Great Stirrup Cay, Bahamas - CLICK HERE.*

*Shore excursions, availability and pricing is subject to change at any time.

WHAT IF I WANT TO GAMBLE AWAY ALL MY MONEY AT SEA…IS THERE A CASINO?

Yes, feel free to gamble from sunup to sundown as the beautiful Gem has a casino featuring tables, slot machines and more! Casino will take cash OR you can charge to your cabin account.

Please keep in mind that NCL may be required to close the casino (as well as other shops onboard) while we are in port. For information about NCL's Casinos, click HERE.

WHEN WILL WE KNOW THE SCHEDULE OF EVENTS?

We will release the schedule of concerts and events a few days before the sailing. Please know that this is not something we do to torture you…but that the schedule is a delicate balancing act, and we want to be sure we have made every necessary change before we release it to you. We don’t want you to miss anything due to having an incomplete or altered schedule!

AM I GOING TO STARVE ON BOARD?

Not a chance! The Gem offers many dining options on board. CLICK HERE to view complimentary dining options and CLICK HERE for the specialty (surcharge added) restaurant options (These options may be subject to change).

ARE THERE SPECIAL DIETS AVAILABLE?

Guests with food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies as soon as you receive your NCL reservation number. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request.

If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.


Keep in mind, not all dietary requests can be met, but NCL will always try to accommodate to the extent that it is possible.

Vegetarian Dining - A variety of vegetarian meals are available on all menus in the Dining Room, Garden Cafe, as well as many other dining venues every day. Guests do not need to make a special request for these meals.

 

Kosher Dining - Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Please let us know ASAP if you require this accomodation.

 

Food Allergies - Allergic to nuts, shellfish, eggs or something else? Norwegian Cruise Line will try to accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.

I CAN’T LIVE WITHOUT MY CELL PHONE…WILL I BE ABLE TO USE MY CELL PHONE ON BOARD?

For an enhanced cellular connectivity experience while sailing, the Norwegian fleet features 4G-LTE and 3G cellular technologies. Most cellular carriers offer cruise packages; contact your cellular service provider to find out what options are available to you. To ensure that the right package and features are activated and that your cell phone is correctly set up, please contact your cellular carrier prior to sailing.

For more information on Cellular at Sea, CLICK HERE.

IS THERE INTERNET SERVICE? WIRELESS?

Internet access is available on board either via the Internet Café (deck 7 near the Art Gallery) or via your own personal laptop, cell phone or tablet. Wi-Fi locations throughout the entire ship and in order to access the Internet, you will need to purchase an Internet package. Internet access is based on a shared satellite bandwidth and guests may experience slower connections during peak hours. Click HERE for more information - Prices are subject to change.

HOW DO I PAY FOR THINGS ON THE SHIP?

For your convenience, all shipboard expenses are charged to your Onboard account. When you check in, you MUST establish a method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner's Club. You may also use your debit card however please be advised that we obtain pre-authorization, as we do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Once on board, you can leave the credit card on file OR use cash to settle your account.

Using your debit or ATM card

  • NCL does not recommend the use of a debit card as payment for your onboard folio.
  • Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
  • After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
  • To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
  • Norwegian Cruise Line will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Cash/Traveler's Checks Procedures

  • A cash deposit may be placed on your onboard account in the following amounts:
  • Less than 7 days - $150 USD per person
  • Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you'd like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess.

**Personal checks will not be accepted, nor can they be cashed on board.

I RAN OUT OF CASH GAMBLING. ARE THERE ATM’S ONBOARD?

Yes, there is an ATM located on Deck 6 near the casino.

DO I NEED TO TIP FOR ANYTHING DURING THE CRUISE?

Pre-paid onboard gratuities are included in your cruise fare.  However, if you receive excellent service, you may always tip any additional amount you feel.

A 20% gratuity is automatically added to bar service beverages, mini bar items, cabin/room service and spa & salon services. These gratuities may be itemized on your onboard receipt.

HOW OLD DO I HAVE TO BE TO DRINK ALCOHOL ON THE CRUISE?

Alcoholic beverages will not be sold or served to anyone under the age of 21. CTTE, LLC and Norwegian Cruise Line reserve the right to refuse the sale of alcoholic beverages to anyone. Please refer to Shipboard Etiquette.

CAN I SMOKE ON THE SHIP?

For the comfort and enjoyment of guests, NCL ships are designated as non-smoking; however, we recognize that some of our guests do smoke. As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

INDOOR AREAS

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are NOT permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.


outdoor AREAS


Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area.


The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 13 forward port side.

ARE THERE HAIR DRYERS AND IRONS PROVIDED IN THE CABINS?

All staterooms have hair dryers. Staterooms do not have irons in them and are not allowed in staterooms. However, please use the laundry/dry cleaning service for all your pressing needs.

ARE THERE ANY BABYSITTING SERVICES ONBOARD?

Due to the nature of this event, babysitting services are unavailable.

ARE THERE ACTIVITIES AVAILABLE FOR CHILDREN ONBOARD THE SHIP?

Due to the nature of this event, children's regularly scheduled activities and services may be extremely limited or unavailable.

ARE CRIBS AND/OR ROLLAWAY BEDS AVAILABLE?

Pack ‘N Plays may be available; however, they need to be reserved at least 30 days prior to sailing.

Due to maritime law, however, each cabin is capacity controlled and rollaway beds are not allowed.

**Infants under six (6) months of age are not permitted to sail.

ARE THERE MEDICAL SERVICES ONBOARD?

A physician and nurses are on each ship to provide medical care and services at customary charges. These charges will be billed to your onboard account.

Commonly used medications are kept on board and may be prescribed by the ship’s doctor.

Please be aware that onboard medical facilities do not accept normal insurance policies. We highly recommend finding travel insurance that can cover these types of unforeseen circumstances.

CAN I BRING DRINKS ONBOARD?

Per NCL's policies, passengers are prohibited from bringing any non-alcoholic beverages onboard such as water, soda and juices (either as carry-on or checked luggage) with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.

In addition, passengers are prohibited from bringing any alcoholic beverages (excluding wine and champagne) or non-alcoholic beverages onboard.


Passengers may bring up to a maximum of two (2) 750 ml bottles per person of sealed wine and/or champagne on board. These bottles MUST be placed in your carry-on bag ONLY. Passengers agree and understand that bottles that are permitted on board by NCL, regardless of where they are consumed, are subject to a corkage fee of $15 per bottle, which will automatically be charged to the Passengers’ onboard account during embarkation. 

 

PLEASE NOTE: Any Passenger bringing wine onboard will have a much lengthier embarkation process. Passengers will be required to stand in line to fill out a form and declare up to a maximum of two (2) 750 ml bottles of unsealed wine or champagne per person and must agree to pay the corkage fee of $15 per bottle. Bottles are subject to confiscation by NCL for reasons including, but not limited to: (i) attempting to bring more than two (2) bottles of wine or champagne onboard; (ii) having a bottle that is unsealed or that has been tampered with; (iii) any bottle that is non-wine (other forms of liquor or beer); (iv) a bottle exceeding 750 ml; (v) any bottle found in a checked bag; (vi) a Passenger refusing to pay the above corkage.


WILL DRINK PACKAGES BE OFFERED?

Drink packages will be offered for the 2025 sailing. An email will be sent out 30-45 days prior to sailing with all the information you will need regarding how to book.

HEALTH & SAFETY
WHAT ARE THE CURRENT VACCINATION REQUIREMENTS?

Cruise to the Edge staff and guests will be required to follow any and all health & safety protocols that have been put in place by NCL, the CDC and/or state and local governments within our itinerary at the time of our sailing.  This applies to COVID-19 and beyond. Guests understand that these protocols are subject to change at any time and all guests must comply or they will be denied boarding. This includes, but is not limited to vaccinations required, testing requirements (as set forth in greater detail below), and masking.

As of April 16, 2024, NCL’s COVID-19 Policies are as follows:

UNVACCINATED TRAVELERS CAN JOIN US!

All guests may join us on Cruise to the Edge regardless of vaccination status. No proof of vaccination is currently required though this is subject to change based on revisions to NCL and/or CDC guidelines.  


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.

WHAT ARE THE CURRENT TESTING REQUIREMENTS?

As of April 16, 2024, NCL’s COVID-19 Policies are as follows:


CURRENT TESTING REQUIREMENTS:

No proof of a negative COVID-19 test is currently required by NCL, though this is subject to change based on revisions to NCL and/or CDC guidelines.  


We will keep our guests updated should there be changes or additions to the above Health & Safety measures in place, whether it be for COVID-19 or any other circumstance.


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances (including, but not limited to testing positive before sailing) and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.


WHAT IS THE CURRENT MASK POLICY ONBOARD?

As of April 16, 2024, NCL’s COVID-19 Policies are as follows:


Masking:

Masks are optional on all sailings.


We will keep our guests updated should there be changes or additions to the above Health & Safety measures in place, whether it be for COVID-19 or any other circumstance.


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.